ICTO aims to consolidate PHL's BPO leadership
"The Philippines recently overtook India as the world’s call-center capital; in 2011, the country’s Information Technology-Business Process Outsourcing (IT-BPO) industry contributed approximately US$11 billion in export revenues, more than 640,000 direct jobs and approximately 1.5 million indirect jobs (e.g. construction and service jobs generated to serve the sector’s growth) to the Philippine economy.
"In addition to solidifying its lead, the industry plans to target four
fast-growing offshoring and outsourcing services in the coming years:
Healthcare Information Management Outsourcing, Finance and Accounting
Outsourcing, HR Outsourcing and Creative Process Outsourcing.
"At a joint press conference held by the Information and Communications
Technology Office (ICTO) of the Department of Science and Technology
(DOST) and the Business Processing Association of the Philippines
(BPAP), ICTO and BPAP revealed their new programs targeted to develop
key BPO market segments."
